At a glance

Full Job Description

To assist the IT Manager in the provision of an effective and customer driven IT department, meeting the needs of users, and delivering effective business solutions within agreed timescales and budget.

The individual appointed to this role will have the following key tasks / responsibilities:-
To maintain the CEMP and client websites. (using Macromedia Flash / Microsoft FrontPage)
To maintain the CEMP corporate databases, which have been developed using Microsoft Access
These include data extracts from the core ledger systems using Crystal reports
Generating weekly reports in respect of business activities in the agreed format / timescale
To undertake 1st level maintenance / support in respect of personal computers / Laptops and other peripherals
Including updating drivers / protection software etc
To provide 1st level support / training to users in respect of “shrink” wrapped software i.e. Microsoft Word / Excel / Access / PowerPoint, together with other packages e.g. Cognos Business intelligence etc
Provide support / cover to the IT Manager in respect of
the EDI activities
daily invoice production routines
operation of the core systems, including daily backups, restores etc.
Provide a helpdesk function to remote staff in respect of hardware and software usage, including out of hours support.
As noted above one of the key tasks associated with the role relates to the development and operation of the corporate databases. It therefore of prime importance that the individual has excellent working knowledge of Microsoft Access, which can be supported by demonstrable delivery of working systems in a business environment.

The above knowledge and experience should be supplemented by hands on experience in a number of the following products:-
• Macromedia Flash
• Microsoft FrontPage
• HTML / ASP
• Microsoft Access / VBA
• Crystal Reports
• Windows 2000 server / Active Directory / Exchange 2000
• Window XP / Windows Vista
• Microsoft Office Professional

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